wish2020-09-02T12:10:43+00:00Ans- We refund the fee according to the terms and conditions, you signed up at the time of registration.
Q. Do you compensate the classes in case of a tutor in on leave?
wish2020-09-02T12:09:45+00:00Ans- Yes we do so. If the tutor is on leave due to some emergency. The tutor will give extra time or increase the number of days to compensate for the left classes.
Q. What are the boards you provide services for?
wish2020-09-02T12:08:50+00:00Ans- We provide services for CBSE, ICSE, ISC, IGCSE, IB, NIOS, AND STATE BOARDS.
Q. Are the tutors trained and qualified enough?
wish2020-09-02T12:07:15+00:00Ans- We hire the tutor through several procedures like a telephonic interview- online test- walk-in interview in our office. As per their qualification and performance in test and interview, we categorize them, which classes and subjects he/she is suitable for.
Q. Do you conduct the test of students?
wish2020-09-02T12:06:26+00:00Ans- Yes, our tutor takes the weekly and monthly tests to analyze the student’s progress and it is shown to parents as well.
Q. Does the tutor help in homework and projects of the student?
wish2020-09-02T12:05:34+00:00Ans- Yes, if the tutor is asked for the same. We expect the students to do it themselves but if required our tutor helps them in homework and projects
Q. Do you provide demo classes?
wish2020-09-02T12:04:34+00:00Ans- Before starting the class, our counsellor visits at your home to counsel the student. Counsellor analyzes the academic level of the student, grasping capacity, way of understanding the subjects/concepts, reading and writing skills. According to the requirement of the student, we place a suitable tutor. If you are satisfied with the placed teacher you may continue or else you can request to the company for replacement of the tutor.
Q. Do you take a guarantee of improvement in grade/marks?
wish2020-09-02T12:03:26+00:00Ans- We are a service Provider Company, our responsibility is to provide you the best tutor for your child from our end. We just offer a helping hand to the students. We (our wishfly team and tutors) put 100% effort for the sake of your child’s bright future. These efforts lead to an improvement in grades/marks.
Q. Do you renew the contract?
wish2020-09-02T12:02:09+00:00Ans- No, one-time registration for always.